Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-finance-claims.dreamdwellings.net (hereafter referred to as “Car Finance Claims,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of personal data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Important Note: This policy does not extend to third-party websites, apps, or services that you access via links on our site. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy outlines our practices when:

  • You use our applications or services as an authorized user, granting us access to specific personal information for the purpose of providing these services.
  • You visit our websites linked to this policy, which may involve tracking your online behavior for analytics and personalization.
  • We communicate with you through emails, newsletters, phone calls, or text messages (SMS), ensuring we have obtained consent for such communications.

Personal Data Collection

We collect a range of personal data, including:

  • Account Information: Details related to your user account, such as username, password (hashed and salted), and profile settings.
  • Payment Information: Credit or debit card details, payment history, and billing addresses used for transactions on our platform.
  • Financial Information: Data about your financial status, creditworthiness, and loan-related inquiries, if you apply for financing through us.
  • Purchase Information: Details of products or services purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for analytics and service personalization.
  • Location Data: Geographic location data provided by your device when using our location-based services.
  • Feedback and Reviews: Comments, suggestions, and ratings you provide to help us improve our products and services.
  • Social Media Information: If you choose to log in or interact with our platform via social media accounts, we may collect data from those platforms (with your consent).
  • Product Interest: Information about the products you view, search for, or express interest in on our website.

We gather this data through various methods: user input forms, account settings, browsing behavior, device sensors, and third-party service providers.

Cookies and Tracking Technologies

Car Finance Claims uses cookies and similar tracking technologies to enhance your experience and provide personalized content. Cookies serve multiple purposes, including:

  • Strictly Necessary: These ensure basic functions of our website, such as secure login and navigation.
  • Preference: Remembering user preferences for a more customized experience.
  • Analytics: Tracking website usage and gathering analytics data to improve our services.

Users have the option to manage and control non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. The retention periods vary based on the type of data and the legal obligations we are subject to. After the retention period expires, your data will be securely deleted from our systems.

Your Rights (Geographic Dependence)

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to your data and its use details.
  • Request rectification if your data is inaccurate or incomplete.
  • Erasure (right to be forgotten), which removes your data from our systems under certain circumstances.
  • Restriction on processing, allowing you to limit the use of your data for specific purposes.
  • Data portability, enabling you to receive a copy of your data in a structured format.
  • Objection to direct marketing communications.
  • Non-discrimination for exercising your data protection rights.

To exercise these rights or submit related queries, please contact our dedicated privacy team using the details provided below.

Changes to Privacy Policy

Car Finance Claims reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website and inform you of significant changes via email (if applicable) or through a notification on our platform. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to your privacy, data protection, or this Privacy Policy:

  • Email: [email protected]
  • Address: Car Finance Claims Privacy Team, [Street Address], [City, State, Zip Code]